Privacy policy

By providing personal data, the Buyer agrees to the processing, storage, and use of such data for the purposes of operating the Frozen Store service and fulfilling the Buyer’s requests and orders.

Personal data may be processed for the following purposes:

• user registration on the website
• customer support
• sending service or marketing updates
• fulfilling the Seller’s obligations to the Buyer
• internal analytics and service quality improvement.

Personal data may include any information that can reasonably be associated with the user, including:

• account identifiers such as username, ID, nickname, and similar data
• technical information such as IP address, browser data, device type, and operating system
• service interaction history
• email address.

Buyer data is stored electronically and processed using automated systems, except where non-automated processing is required by law or by the nature of the request.

The service does not transfer personal data to third parties, except in the following case:

• when required by competent public authorities on the grounds and in the manner established by applicable law.

We reserve the right to update this policy unilaterally, provided such updates do not conflict with applicable law. Changes come into force after publication on the website.

The service does not require passport details, identity documents, personal photographs, or other excessive personal information beyond what is minimally necessary for operation.