How To Pay For A Digital Product On Frozen Store

Author: Никита Орлов Published: July 27, 2026 Updated: July 27, 2026

Frozen Store supports several ways to pay for digital products: your account balance, an available payment method, or cryptocurrency. Here is a short path from choosing a product to checking the order.

Short answer: choose the product and quantity, check the total, enter your email and payment method, then save the order number. Cashback is available to registered users.

How to place an order

Choose a category. Open the platform and subcategory you need.
Read the card. Check product type, package contents, minimum quantity, and checking terms.
Enter the quantity. The total will recalculate before payment.
Enter your email. Order notifications and delivery details may be sent there.
Choose a payment method. Available options depend on store settings, currency, and amount.
Save the order number. You will need it for checking and support.

Payment methods

Method	When it is useful	Remember
Account balance	You have already topped up	Check that the balance covers the full amount
SBP	You want to pay through a banking app	Finish the payment and wait for the return to the store
Cryptocurrency	You prefer a supported network	Check the network, amount, and address before sending
Another method	It is shown in the payment form	Follow that provider's instructions

What happens after payment

After confirmation, the provider sends the payment status to the store. Open My Orders and check status, quantity, and delivery. If delivery is delayed, do not create a second order before checking the first one.

Cashback is for registered users

Cashback is credited after a successful purchase to a registered user. A guest can place an order, but guest purchases are not linked to a cashback balance. The rate is shown in the payment form.

Standard level: 2%.
From 1,000 RUB: 3%.
From 10,000 RUB: 5%.

If payment fails

Check the order history and do not pay the same order again until the first attempt is clear. Prepare the order number, payment method, time, and exact error. Never send passwords or confirmation codes.

Create a request through the support form.

Conclusion

Check the card, quantity, and total before paying. Save the order number and wait for its status. To receive cashback, make the purchase while signed in.